Last updated: 2026
This Privacy Policy explains how Zodiac Casino may collect, use, store, and share personal data from players in New Zealand. Zodiac Casino operates with an offshore Kahnawake Gaming Commission licence and is not presented as a New Zealand Department of Internal Affairs licensed online casino. Players should read this policy before opening an account or sending any identity documents.
Data We Collect
Zodiac Casino may collect personal information when a player registers, deposits, contacts support, uses promotions, or requests a withdrawal. This may include:
- full name, address, date of birth, and gender;
- email address and phone number;
- account login details and communication history;
- payment method information;
- identity documents, proof of address, and source of funds details;
- technical data such as IP address, device type, browser data, cookies, and site activity.
The casino may also ask for further verification documents before processing withdrawals or where fraud, anti-money laundering, or responsible gambling checks are required.
How Data Is Used
Personal data is used to create and manage accounts, process deposits and withdrawals, verify identity, prevent fraud, comply with legal duties, and provide customer support. Zodiac Casino may also use account data for customer relationship management, marketing, internal risk checks, and service improvement.
Marketing communication may be sent to registered players, but players should be able to unsubscribe through the Casino Support Centre. Players should not ignore marketing settings, especially if gambling has become difficult to control.
Sharing Data With Third Parties
Zodiac Casino may share player data with payment providers, identity verification providers, fraud prevention partners, anti-money laundering service providers, technical suppliers, regulators, law enforcement, or other authorised bodies where required. The privacy policy also states that personal data may be transferred, processed, and stored in overseas locations.
This is important for New Zealand players because offshore data handling may not offer the same practical protection as a New Zealand-based service. If a dispute occurs, access to legal remedies may depend on the rules of the operator’s licensing jurisdiction.
User Rights
Players may request access to their personal data and may ask for incorrect, outdated, or inappropriate information to be corrected or erased where applicable. Zodiac Casino may still keep some records where required for legal, regulatory, fraud prevention, anti-money laundering, or account security reasons.
Verification documents may be stored after account closure where required by the casino’s compliance rules.
Cookies
Zodiac Casino uses cookies and similar technologies to remember language settings, support game operation, analyse website traffic, improve the site, and manage user experience. Players can control cookies through browser settings, but blocking cookies may affect login, game access, or payment functions.
Privacy Contact
For privacy requests, data corrections, marketing opt-out, or questions about stored personal information, players should contact the Casino Support Centre through the official Zodiac Casino website or email support at [email protected].
For gambling harm support in New Zealand, contact Problem Gambling Foundation NZ at www.pgf.nz or call the national gambling helpline on 0800 654 655.
